Bot or AI chat responders usually lead to customers feeling frustrated and ignored. Customers LOVE when there is an actual LIVE person to answer their questions around the clock. Our Live Chat Service gives your site the power to chat in real-time with visitors. Your customized chat widget allows you to convert your website visitors into leads. Your potential customers can get their questions answered and get on your schedule without ever having to pick up the phone.

Your Jill’s Office Chat is powered by 100% real humans! We believe in the magic of true human connections and understanding. There is nothing “artificial” about our intelligence! - Just friendly, trained customer service professionals ready to WOW your customers!

24/7! Your website is available 24 hours a day 7 days a week and so is your live Jill chat receptionist. Questions don't take breaks, and neither do we!

What’s great about the way we set up our pricing is the minutes in your minutes package can be used interchangeably for inbound calls, outbound calls, or live website chats. There is a small weekly or monthly cost (depending on your billing cycle length) for the chat widget technology. And then for the live chat receptionists, it’s billed at a flat 1 chat = 5 minutes. Though we’ve found the average chat is about 15 minutes long and can sometimes last over an hour, to protect your minutes usage we rounded down to a flat 5 minutes regardless of how long the Jill receptionist takes to handle all the questions from the website visitor. Visit our pricing page to view our minutes packages.

We require visitors to put in their name and phone number before starting a chat to help filter out spammers. Additionally, there must be an interaction between the Jill receptionist and the website visitor to be counted as a billable chat.

You bet! Your chat widget is easily customizable to integrate seamlessly with your website and brand's personality. From the opening greeting to the chat window colors, we make sure Jill Chat feels just like an extension of your team.

We’ve made getting started as simple as possible. Adding our live chat to your website is as simple as dropping our snippet code on your site. Once added, our code will add a chat widget to the lower right-hand corner of every page. Just reach out to us, and we'll guide you through a simple setup process. Before you know it, you'll be live and ready to passively capture more leads!